Privacy Policy

Information We Collect

When you register an account, make a deposit, play our games or contact our support team, we collect the personal data necessary to provide and improve our services. This typically includes your name, date of birth, email address, residential address, telephone number and payment details.

We also automatically collect certain technical information from your device and browsing activity. This may include your IP address, browser type and version, operating system, pages visited, time spent on the site and other standard web analytics data.

How We Use Your Information

Your personal data is used primarily to create and manage your gaming account, process deposits and withdrawals, and deliver the entertainment services you expect from us. We also use this information to verify your identity, prevent fraud, meet our legal and regulatory obligations, and where you have given consent, to send you personalised offers and marketing communications.

Technical data helps us understand how our platform is used, improve functionality, maintain security and personalise your experience. We do not sell your personal information to third parties for their own marketing purposes.

Sharing and Disclosure

We may share your information with trusted service providers who assist us in operating the website, processing payments, conducting identity verification, providing customer support and analysing site performance. All such partners are contractually obliged to keep your data secure and to use it only for the purposes we specify.

Disclosure may also occur where required by law, for example to regulatory authorities, law enforcement agencies or authorised bodies when we are legally compelled to do so, or to protect the rights, property or safety of HulaSpins Casino, our players or the public.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to distinguish you from other users, remember your preferences, maintain your session and improve your overall experience. These may include strictly necessary cookies that enable core functionality, analytical cookies that help us understand visitor behaviour, and marketing cookies that allow us to deliver relevant promotions.

You can manage your cookie preferences through your browser settings at any time. However, disabling certain cookies may affect the performance and features available to you on the site.

Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, accidental loss, misuse or disclosure. Access to your information is restricted to authorised personnel who are bound by confidentiality obligations.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage can be guaranteed as completely secure. You are responsible for keeping your account credentials confidential.

Your Rights

You have the right to access the personal data we hold about you, request corrections to inaccurate information, and in certain circumstances ask for the deletion or restriction of processing of your data. You may also object to processing based on legitimate interests or withdraw any consent previously given for marketing communications.

To exercise these rights, please contact our support team using the details provided on the website. We will respond to your request in accordance with applicable data protection laws.

International Data Transfers

Some of our service providers may be located outside the UK. When we transfer your personal data to countries that do not offer the same level of protection as UK law, we ensure suitable safeguards are in place to protect your information.

Retention of Data

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once it is no longer needed, we securely delete or anonymise it.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated effective date. We encourage you to review this policy periodically so you remain informed about how we protect your information.

If you have any questions or concerns about our privacy practices, please contact our customer support team who will be happy to assist you.